How to Break Down Departmental Silos with Quick Response Office Cells (Q-ROCs)

QRM Office Cells Workshop Brochure
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Event Details:

Date: September 22, 2021
Time: 1:00 p.m. – 5:00 p.m. (Central Time)
Location: Gamber-Johnson world headquarters, Stevens Point, Wisconsin
Fees: $295 per person (Discounted fee for QRM Center member companies: $175)
Registration Deadline: September 20, 2021

Implement Office Cells to Grow Your Business

This in-person workshop offers attendees the unique opportunity to learn the core principles of designing and implementing office cells, see multiple office cells in operation, and hear from the executives who credit the cells with a 30% reduction in lead time, a 20% increase in market share and contributing to revenue growth of 20% year-over-year for the last five years.

Companies offering high-mix, low-volume or custom-engineered products often spend significant time and resources in processing quotes, finalizing engineering designs, establishing bills of materials, and purchasing critical components. The result is often long lead times, missed opportunities in quoting, delays in order processing, engineering changes, expediting, and high costs. Restructuring your operations into office cells could present a huge opportunity for your business to reduce lead times and grow market share.

This workshop is hosted by Gamber-Johnson – a supplier of mounting systems that safely secure mobile communication devices and other electronic equipment in fleet vehicles – at the company’s new global headquarters in Stevens Point, Wisconsin.  The agenda includes instruction on design and implementation of office cells by QRM Center director Charlene Yauch, a presentation by Gamber-Johnson executives about the company’s extensive use of office cells, and a tour of their new facility – including the Q-ROCs.  A reception will follow, so there will be ample time for networking with peers.  Don’t miss this special event!

What you will learn:

  • Overview: Explanation of the Core Principles of Quick Response Office Cells (Q-ROCs)
  • The starting point: Focused Target Market Segment (FTMS) – the nucleus of an office cell and the tool that helps determine the optimal Q-ROC
  • Implementation: Steps to start a Q-ROC at your company
  • The secret of Gamber-Johnson’s success and their tips for duplicating it in your own organization


12:30-1:00    Check-in (coffee, waters & light snacks available)

1:00-1:20      Introduction by Gautam Malik, President, Gamber-Johnson and Rajan Suri, Founding Director, QRM Center

1:20-2:40     Q-ROC Theory by Charlene Yauch, Director, QRM Center

2:40-3:00     Coffee Break

3:00-4:00     Application of Q-ROCs by Gautam Malik, President, and Jason Lewandowski, VP. Engineering, Gamber-Johnson

4:00-4:30     Tour of Office Cells area

4:30-5:00     Reception and networking

Driving Directions

Gamber-Johnson’s new world headquarters is located at 5001 Joerns Drive in Stevens Point, WI 54481

The roads surrounding the building are currently under construction and we suggest you use Google Maps obtain updated driving directions.  Signs will be posted to assist navigation.

Register for this event