It’s About Time – The Competitive Advantage of Quick Response Manufacturing



by Rajan Suri; Productivity Press 2010

While everyone knows that time is money, this book demonstrates that for manufacturing companies time is a lot more money than most managers realize! The author shows how companies can take advantage of this realization to gain competitive advantage. This book is intended to be a quick read to convince executives to implement QRM strategy as well as a brief overview for all employees to help them support the QRM implementation.


In the decade since the publication of Rajan Suri’s landmark book, Quick Response Manufacturing, the innovative principles of QRM have been proven via impressive results at many companies, big and small, in a variety of industries.

While the key principles of QRM remain unchanged, after a decade of teaching QRM workshops to senior executives, Suri has developed a concise yet convincing way of presenting QRM strategy using four core concepts:

  • The Power of Time – the huge impact that time has on your whole enterprise
  • Organization Structure – how to structure your organization to minimize time
  • System Dynamics – understanding how interactions between jobs and resources impact time and thereby how to make better decisions on capacity, lot sizes. and similar issues
  • Enterprise-wide application – QRM is not just a shop floor strategy, it extends across your whole enterprise including material planning and control, supply management, office operations and new product introduction

The text contains new case studies on QRM implementation showing how QRM not only reduces lead time but also improves quality, reduces total operating cost, and enables companies to gain substantial market share.

The book also shows how factories in advanced nations can use QRM strategy to compete with manufacturers in low-wage countries. An additional chapter provides pointers for QRM implementation including accounting strategies, novel cost-justification approaches, and a stepwise process for implementation.

Also included is a bonus CD with five appendices that provide a number of practical details to assist in the success of your QRM implementation. Suri chose the topics for the appendices based on numerous experiences with companies, picking topics that most frequently needed to be addressed during the implementation.

When you are ready to start implementing QRM, you will find that these appendices contain many tips and pointers that help you work through implementation questions, and also provide simple calculation methods and tools to support the design of your QRM strategy.

Appendix A – MCT

Appendix A _MCT
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Appendix D – System Dynamics

Appendix D
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Appendix B – FTMS

Appendix B
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Appendix E- POLCA

Appendix E
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Appendix C – Cells

Appendix C
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