Of particular interest to the QRM community is a new book that examines accounting practices from the perspective of a high-mix, low-volume manufacturing environment.  Author Joyce Warnacut contends that traditional accounting systems and metrics run counter to lead time reduction principals, often increasing customers wait time, rather than reducing it. Warnacut states, “The ability to deliver a product that is made to customer specifications, at a competitive price, in the quantity needed, and at the same time quicker than the competitors is a distinct strategic advantage in many markets.  However, traditional cost accounting systems will tell you that the process of creating strategic advantage in this fashion is not cost-effective.” ...